A Custom Cure™ may be needed to deal with a particularly resistant virus or spyware. A Custom Cure™ can be developed for brand new viruses and spyware that cannot yet be cured automatically.
If our Threat Scanner finds one of these infections, you will be prompted to send your scan results and a system snapshot to our Research Center. Our Internet security experts will develop a Custom Cure™ specifically designed to clean that particular infection.
When your Custom Cure™ is ready, you'll be notified to run the cleaner. If you need any additional help, our customer support staff will work one-on-one with you to get your computer 100 percent infection free.
Custom Cure™ technology is included in your membership, so you never pay extra for this additional virus or spyware removal service. It is personalized support that assures you the best protection.